Your files will be available to download once payment is confirmed.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Destiny Meyer, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org.
I gladly accept custom orders. Any of my items can made in a variety of different colors and sizes. My hats can be made fitted or slouchy, with a pom or without and in sizes from newborn to adult! I would love to set up a custom listing for you. Please contact me for details.
Certainly! My pom poms are available in 2 1/2 inch, 3 3/8 inch and 4 1/2 inch sizes. Just contact me for details or leave me a message in the note to seller box at checkout.
Purchasing one of my items as a gift? Let me know in the 'note to seller' box at checkout and include any personal message you would like to be printed on a card with your gift.
Hand wash in cool water with mild detergent (I prefer a no rinse wool wash such as Eucalan), lay flat to dry. Do not submerge pom poms when washing.
Yes! Knitted sets in my shop are already discounted 10%. If you'd like to purchase 2 or more individual items, please send me a message and I'll be happy to set up a custom listing for you at a 10% discount.
Once your payment has been processed, you will receive a link to download your pattern. You can access your downloads and orders at any time by clicking 'You' in the upper right hand corner, and then 'Purchases and Reviews'. If you have any issues downloading, please send me a message and I will email it to you as soon as I'm able.
I do! If you have any questions, please send me a message, or email me at email@example.com and I will get back to you as soon as I'm able. I stay home with my little one, so I might not respond until the evening, but I will get back to you. Thank you!
I do! You are welcome to sell finished items made from my patterns in your Etsy shop, at local markets, etc. I just ask that you give pattern credit and link to www.kniftyknittings.com in any listings. Thank you!
If you're local to the tri-city MI area and would like to arrange a local pickup or delivery in Midland, feel free to use the coupon code 'LOCALPICKUP' at checkout to wave shipping fees! I will be in touch to arrange a meetup.